Contact us
We have team members throughout New Zealand, Australia and the United States.
Happy Easter from our team! 🐣
Please note that we have reduced support available over the Easter break.
The easiest way to get help is through our chat bot — if your query is urgent, it will be passed straight to our on-call team.
Prefer to call? You're welcome to reach us on the numbers below. If we can't pick up right away, please leave your name and number and we'll return your call as soon as we can.
Thank you for your understanding.
Email support
You can contact us via email on eshepherd.support@gallagher.com and any of our customer representatives will respond to you as soon as possible.
Phone support
Australia
New Zealand
United States
Canada
If we are unable to pick up immediately, please leave a message and we will get back to you as soon as possible.
v1.0, 11/2025
Updated on: 31/03/2026
Thank you!