> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# How-to Turn Neckbands On and Off

Turning your neckbands on and off is done with a magnet key. Here's how to do both, and what the LED colours mean.

###### Turning a neckband on

1. Find the LED window on one of the flat sides of the neckband.
2. Hold your magnet key on the orange strip next to the LED window.
3. As soon as you hear the rising tone melody, take the magnet away.

The LED will start blinking. The colour tells you what's happening.

| Tip: if one magnet key doesn't do it, try holding two against the neckband at the same time.

${youtube}[Neckband Unhibernation](z69MrAtgNcA)

###### What the LED colour means

| LED | What it means | What to do |
| ---- |
| 🟠 **Blinking orange** | Connecting to the network | Wait. Cellular takes 10 minutes to an hour. LoRa can take several hours. |
| 🟢 **Blinking green** | Connected and charged | Nothing — the neckband is ready to go. |
| 🔴 **One red blink** | Can't reach the network | If it stays like this, [contact customer support](https://help.eshepherd.com/en/article/contact-us-v803pn/). |
| 🔴 **Two quick red blinks** | Battery too low to start | Leave the neckband out in full sunlight to charge. |

|| Note: the LED blinks fast (twice a second) for the first 90 minutes, then slows to once every 10 seconds.

###### Turning a neckband off (hibernating)

1. Hold your magnet key next to the LED window. The LED turns purple straight away.
2. The neckband beeps once a second for 5 seconds.
3. When you hear the descending tone melody, take the magnet away.
4. The LED stops blinking — the neckband is now asleep.

${youtube}[Neckband Hibernation](2zRDh37lPhU)

|| Note: packing your system away for a long stretch? [Follow our winter hibernation advice](https://help.eshepherd.com/en/article/hibernating-neckbands-over-winter-co5kyh/).

||| ⚠️ Some of these blinking patterns change in later firmware versions.

v1.1, 07/2026