> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.eshepherd.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Turn On Push Notifications in the Mobile App

This article shows you how to turn on and manage push notifications in the eShepherd mobile app, so you get timely alerts about your animals, neckbands, and Virtual Paddocks straight to your phone.

> This guide is for the eShepherd **mobile app**. Push notifications are **only available in the mobile app**, not on the web app.

| **Step 1.** From the map screen, tap the menu icon (hamburger icon) in the top left corner. | **Step 2.** Tap **Settings**. | **Step 3.** On the Settings screen, scroll down to find **Push Notifications**. |
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| ![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/4/a/7c4a69b665288400/step-1_1lf357p.jpg =230xauto) | ![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/4/a/7c4a69b665288400/step-2_obxevs.jpg =230xauto) | ![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/4/a/7c4a69b665288400/step-3_19hcxow.jpg =230xauto) |

| **Step 4.** Tap the **Push Notifications** toggle to turn it on. This reveals a list of notification categories: **Animal welfare**, **Animal behaviour**, **VP temporarily disabled**, and **Activation status**. | **Step 5.** Tap the toggle next to each notification category you want to receive. | **Step 6.** For **Animal behaviour**, tap **Edit** (pencil icon) to set your own thresholds for animal count, distance, and time, then tap **Save**. |
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| ![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/4/a/7c4a69b665288400/step-4_1ctfzv9.jpg =230xauto) | ![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/4/a/7c4a69b665288400/step-5_1vpj6bb.jpg =230xauto) | ![](https://storage.crisp.chat/users/helpdesk/website/-/7/c/4/a/7c4a69b665288400/step-6_p93qqs.jpg =230xauto) |

**Note:** A **Saved successfully** message appears at the top of the screen each time you update your notification settings. Also, this setting applies to the property the user has opened, not all property.

###### Summary

You can now turn on push notifications in the eShepherd mobile app and choose which categories you want to hear about, including animal welfare, animal behaviour, VP status, and activation status. You can revisit Settings at any time to adjust your thresholds or turn categories on and off.



v1.0, 7/2026