> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.eshepherd.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Start here

### 🚚 **While your gear ships**

Before your neckbands arrive, get everything ready.

You should already have received instructions via email, but you can find them again here.

* Get your logins and apps sorted. [Learn more](https://help.eshepherd.com/en/article/login-1u0re4m/)
* Map your property — physical paddocks, watering points, landmarks. [Learn more](https://help.eshepherd.com/en/article/how-to-manage-your-physical-paddocks-watering-points-and-landmarks-10fgb39/)
* Learn to draw virtual paddocks. [Learn more](https://help.eshepherd.com/en/article/getting-started-eshepherd-web-app-8cwr39/)
* Now book in a video call with your Customer Success Rep [here](https://help.eshepherd.com/en/article/book-in-with-your-customer-success-representative-1yenmr6/)
* Read the Best Practice Guide [here](https://help.eshepherd.com/en/article/virtual-fencing-best-practice-guide-in448e/)

|| All of this can be done before your neckbands arrive!

### 📦 Delivery day!

Neckbands arrive on farm — the great unboxing! 


### 🔋 Charging (3–10 days)

Neckbands charge in the sun. Expect this to take longer in winter. [Please read this!](https://help.eshepherd.com/en/article/charging-neckbands-16zj9gq/)

### 🔗 Power them up

Turn the neckbands on and confirm they're connected. 

### 🧑‍🌾 Fitment day

Fit the neckbands to your animals and link them in the app.

### 🐄 Training starts (7–14 days)

* Set up and activate the training paddock
* Animals learn the virtual fence
* Keep an eye on progress — mostly a watching game

### 🤝 Check in

Your eShepherd check-in to see how it's all going.