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🚚 While your gear ships


Before your neckbands arrive, get everything ready.


You should already have received instructions via email, but you can find them again here.


  • Get your logins and apps sorted. Learn more
  • Map your property — physical paddocks, watering points, landmarks. Learn more
  • Learn to draw virtual paddocks. Learn more
  • Now book in a video call with your Customer Success Rep here



All of this can be done before your neckbands arrive!


📦 Delivery day!


Neckbands arrive on farm - unbox them as soon as possible to start charging batteries.



🔋 Charging (7 days - longer in winter)


Neckbands charge in the sun. Expect this to take longer in winter. Please read this!


🔗 Power them up


Turn the neckbands on and confirm they're connected.



🧑‍🌾 Fitment day


Fit the neckbands to your animals and link them in the app.


🐄 Training starts (7–14 days)


  • Set up and activate the training paddock
  • Animals learn the virtual fence
  • Keep an eye on progress — mostly a watching game


🤝 Check in


Your eShepherd check-in to see how it's all going.



➡️ Follow the detailed guide here for further instructions.

Updated on: 21/09/2026

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