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We have team members throughout New Zealand, Australia and the United States. From 24 December to 5 January, we’ll have a smaller team supported by on-call technical assistance to ensure critical issues are addressed promptly. During this period, we’ll prioritize urgent requests to maintain the high level of service you expect. The quickest way to reach us is through Help in the App—just click the question mark. You can also email us at eshep
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