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Articles on:Frequently Asked Questions
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  • Frequently Asked Questions
    1. Should I worry about battery temperature or device overheating? The eShepherd Neckband uses lithium iron phosphate batteries, known for their high-temperature resilience and stable chemistry. This prevents overheating or thermal runaway issues. 2. Who can I contact for support? Reach out to the customer success team at: eshepherd.support@gallagher.com 3. What does a flashing orange LED on the Neckband mean? For cellular neckbands, a flashing orange LED indicatesFew readers

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