• Frequently Asked Questions

  1. Should I worry about battery temperature or device overheating? The eShepherd Neckband uses lithium iron phosphate batteries, known for their high-temperature resilience and stable chemistry. This prevents overheating or thermal runaway issues. 2. Can I connect the Base Station to the internet using a Starlink Terminal? Yes, while we don't provide a complete solution, we enable connectivity between the eShepherd Base Station and a Starlink Terminal. However, setup and maintenance arePopular

• Description of Icons on the Map

  There are a bunch of different icons on the eShepherd Web App. Here is a description of their meaning. Animal shapes and colours Every animal icon on the map has a shape and a colour. Shape comes from the animal's stock class. By default, bulls are squares, steers and cows are circles, and heifers are diamonds. Each stock class, and each group within it (such as R1/Weaner or Joined), has its own colour. You can change the shape and colour in Manage Stock Classes, so tFew readers

• How to use map layers

  Map layers let you choose what you see on your property map. You can show or hide animals, neckbands, infrastructure, fences, paddocks and your own uploaded layers, so the map only shows what you need right now. The map layers sit on the left side of the map as a bar of icons. Each icon controls one type of layer. Hover over an icon to see its name. For what each icon on the map means, see [Description of Icons on the Map](https://help.eshepherd.com/en/article/description-of-icons-on-the-map-dFew readers

• Description of Alerts

  The eShepherd web app will display a number of different alerts in the Animals menu to highlight certain conditions. If you hover your mouse pointer over the alert icon, you will be shown a pop up box with a description of the alert. Battery Charge and Alerts Battery alerts can be seen on both the Animals menu or the Unfitted Neckbands menu. Depending on your view settings (Table, Card or Card - Detail) the alerts will appear in different areas. For the Table view, you may need to enablFew readers

• Standard Containment and Return-to-Paddock

  The eShepherd system uses two containment algorithms to manage animal movement within virtual paddocks: Standard Containment and Return to Paddock. Understanding how each works helps you manage your animals safely and effectively. 1. Standard Containment When an animal approaches a virtual fence boundary, the neckband delivers an audio cue exactly at the drawn fence line. Audio Cue The neckband plays a tone for up to 5 seconds. If the animal retreats during thiSome readers

• Time Zones and How eShepherd Displays Time

  How Time Zones Work in eShepherd Understanding how eShepherd handles time helps you stay in control, especially when managing your farm remotely or from a different time zone. What Time Does eShepherd Show? All times across the app are shown in your device's local time zone, whatever your laptop, phone, or tablet's clock is set to. For example, if your farm is in Queensland but you're viewing the app from New Zealand, you'll see times in New Zealand time, not Queensland time. SchedulFew readers

• Moving or Transporting Animals Fitted with eShepherd Neckbands

  Moving or Transporting Animals Fitted with eShepherd Neckbands Animals can be safely moved or transported while wearing their eShepherd Neckbands — there's no need to remove them. However, there are a few important steps to take before, during, and after transport to ensure the animals' comfort and the accuracy of your virtual fencing setup. Before you load: disable all virtual fences Before moving animals, **disable any active virtual fence (VP) assigned to the Neckbands being transportedFew readers